Privacy Policy

1. General Information

This Privacy Policy explains the procedures and principles regarding the processing, protection and storage of your personal data within the scope of the services offered through the website and digital platforms operated by Sporara Teknoloji Ticaret Anonim Şirketi (the “Company”, “We”, “Our”) and our affiliates, in accordance with Law No. 6698 on the Protection of Personal Data (“KVKK”) and the provisions of the relevant legislation.

1.1. Data Controller

Data Controller: Sporara Teknoloji Ticaret Anonim Şirketi

Address: Halaskargazi Mahallesi Halaskargazi Caddesi No:4 D:5 Şişli/İstanbul

Email: [email protected]

Phone: 0 850 270 0 260

1.2. Affiliates

This Privacy Policy applies to personal data collected and processed by Sporara Teknoloji Ticaret Anonim Şirketi and our affiliates. Our affiliates also act as data controllers within the scope of this policy.

2. Collection of Personal Data

Our Company collects personal data in the following categories through the contact and quote-request forms offered on our website:

2.1. Data Collected via the Contact Form

The following personal data is collected through the contact form:

• Full Name: The first and last name provided in the contact form
• Email Address: The email address used for communication
• Subject: The subject of the message (optional)
• Message: The message content provided in the contact form

2.2. Data Collected via the Quote-Request Form

The following personal data is collected through the quote-request form:

• First Name: The first name provided in the quote-request form
• Last Name: The last name provided in the quote-request form
• Phone Number: The phone number used for communication
• Email Address: The email address used for communication
• Number of Participants: The number of participants planned for the event
• Service Category: The requested service category
• Sub-Service Category: The requested sub-service category (optional)
• Message: The project details and special requests provided in the quote-request form

2.3. Technical and Automatically Collected Data

The following data is collected automatically for the technical operation and security of our website:

• IP address
• Browser type and version
• Operating system information
• Device information
• Cookie data
• Website usage statistics
• Page view history
• Click data

3. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

3.1. Service Delivery

• Planning and delivering corporate sports organization services
• Event organization and management
• Venue booking and coordination
• Equipment supply and logistics services
• Providing referees and a technical team
• Tournament and competition organization
• Team-building activities

3.2. Communication and Customer Relations

• Evaluating and responding to customer requests
• Preparing and presenting quotes
• Contract management
• Customer satisfaction surveys
• Complaint and suggestion management
• Customer support services

3.3. Financial Transactions

• Invoicing and accounting operations
• Payment tracking and collection
• Compliance with tax legislation
• Financial reporting

3.4. Marketing and Communication

• Informing about new services and campaigns
• Sending newsletters (with explicit consent)
• Marketing activities and promotions
• Customer segmentation and analysis
• Improving the customer experience

3.5. Legal Obligations

• Compliance with legal regulations
• Fulfilling court decisions and requests from administrative authorities
• Compliance with tax legislation
• Accounting and audit obligations
• Compliance with occupational health and safety legislation

3.6. Security and Risk Management

• Taking security measures
• Preventing unauthorized access
• Preventing fraud and abuse
• Risk analysis and assessment

4. Legal Grounds for Processing Personal Data

Your personal data is processed on the basis of one or more of the following legal grounds set out in Articles 5 and 6 of the KVKK:

• Explicit Consent: Your data is processed by obtaining your explicit consent on specific matters.
• Establishment or Performance of a Contract: Data necessary for the establishment and performance of the service contract is processed.
• Legal Obligation: Data is processed to fulfil tax, accounting and other legal obligations.
• Legitimate Interest: Data is processed within the framework of our legitimate interests in conducting our business activities, improving service quality and ensuring security.
• Vital Interest: Data may be processed to protect vital interests in emergencies.
• Public Interest: Data may be processed in cases requiring public interest.

5. Transfer of Personal Data

Your personal data may be transferred to third parties in the following cases:

5.1. Domestic Transfers

• Service Providers: Business partners, suppliers and service providers we work with to deliver our services (hosting, payment systems, logistics companies, etc.)
• Affiliates: Data may be shared with our affiliates.
• Legal Obligations: Transfers may be made to public institutions and organizations as required by legal regulations.
• Professional Service Providers: Firms providing legal, financial, accounting and consultancy services

5.2. International Transfers

In accordance with Article 9 of the KVKK, your personal data may be transferred to countries with adequate protection or, where adequate protection is not available, by obtaining a written undertaking. These transfers may be made with our service providers (cloud storage, analytics tools, etc.).

6. Retention Period of Personal Data

Your personal data is retained for the period required by the processing purposes and within the framework of legal retention periods:

• Contractual Relationship: Throughout the contract term and for the statutory limitation period after the contract
• Financial and Accounting Records: 10 years as required by the Tax Procedure Law
• Communication Records: 3 years
• Marketing Permissions: Until the permission is withdrawn
• Legal Obligations: For the periods specified in the relevant legislation

When the retention period ends, your personal data is deleted, destroyed or anonymized.

7. Security of Personal Data

Our Company takes the following technical and administrative measures to ensure the security of your personal data:

• SSL/TLS encryption technologies
• Secure server infrastructure and data centers
• Access control and authorization systems
• Regular security audits and penetration tests
• Staff training and awareness programs
• Backup and disaster recovery plans
• Firewalls and intrusion detection systems
• Data loss prevention (DLP) systems

8. Cookies

Cookies are used on our website to improve the user experience, analyze site performance and carry out marketing activities. Cookie types and purposes of use:

8.1. Essential Cookies

Cookies necessary for the basic functions of the website to work. Without these cookies, the site does not work properly.

8.2. Performance Cookies

Cookies used to analyze the use of the website and improve the user experience.

8.3. Functional Cookies

Cookies used to remember user preferences and provide a personalized experience.

8.4. Marketing Cookies

Cookies used to track user behavior and serve targeted advertisements.

You can manage your cookie settings from your browser. However, disabling some cookies may cause some features of the website to stop working.

9. Your Rights Under the KVKK

In accordance with Article 11 of the KVKK, you have the following rights regarding your personal data:

• Right to Request Information: To learn whether your personal data is being processed
• Right of Access: To request information about your processed personal data
• Purpose of Processing: To learn the purpose of processing your personal data and whether it is used in accordance with that purpose
• Domestic/International Transfer: To know the third parties to whom your data is transferred domestically or abroad
• Right to Rectification: To request the correction of personal data that has been processed incompletely or incorrectly
• Right to Erasure/Destruction: To request the deletion or destruction of personal data within the framework of the conditions set out in Article 7 of the KVKK
• Notification to Third Parties: To request that rectification, erasure and destruction operations be notified to the third parties to whom the personal data has been transferred
• Right to Object: To object to a result against you arising from the analysis of your processed data exclusively through automated systems
• Compensation for Damages: To request compensation for damages incurred due to the unlawful processing of personal data

10. How to Exercise Your Rights

To exercise your rights under the KVKK, you can use one of the following methods:

10.1. Written Application

Address: Halaskargazi Mahallesi Halaskargazi Caddesi No:4 D:5 Şişli/İstanbul

You can submit your application in person with identity verification or send it via a notary.

10.2. Electronic Means

Email: [email protected]

For applications made by email, identity verification will be carried out with a secure electronic signature, mobile signature or a confirmation code sent to your email address.

10.3. Application Form

You can submit your application by filling out the KVKK application form on our website.

Note: Your applications will be concluded within 30 days at the latest, in accordance with Article 13 of the KVKK. If your application is rejected, the reason for the rejection will be communicated in writing, and your right to complain to the Personal Data Protection Board is reserved.

11. Changes

This Privacy Policy may be updated due to changes in legal regulations, updates to our services or changes in our business processes. Updates take effect on the date they are published on our website. In the event of significant changes, you will be notified by email or through the website.

12. Contact

You can contact us with your questions, opinions and requests regarding the Privacy Policy and the processing of your personal data: